Blog
Notes on quoting and running a service business
Why Video Walkthroughs Are Replacing In-Person Estimates for Small Jobs
Not every job needs a truck roll before you can price it. Here's when a video actually works and when it doesn't.
How Long Should a Quote Actually Take to Send
There's no universal answer, but there's a useful way to think about it by job type.
What Goes Wrong When You Quote From Memory
It feels efficient in the moment. The mistakes it causes show up later, usually as disputes.
Handling a Quote Request That Touches More Than One Trade
A kitchen remodel isn't one job. It's four or five jobs pretending to be one quote.
Why Your Follow-Up Email Isn't Getting a Reply
"Just checking in" is doing you no favors. Here's what actually gets a response.
Keeping Quotes Consistent When More Than One Person Writes Them
Two customers, nearly identical jobs, noticeably different prices. Here's how that happens, and how to stop it.
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